Coronavirus (COVID-19) FAQs from SwiftMD

As the coronavirus (COVID-19) outbreak is beginning to take hold in some communities across the U.S., we would like you to know what SwiftMD can do for you in the event you develop symptoms of the virus.

SwiftMD doctors can provide consults for members who are suffering from symptoms of upper respiratory illness that occur with COVID-19, such as fever, cough, and shortness of breath. To schedule a consult log in at SwiftMD.com, or call 833-SWIFTMD (833-794-3863).

SwiftMD doctors can provide supportive care to relieve symptoms, and answer questions about COVID-19 and help a member assess their risk factors, such as whether they have traveled to a high-risk area or been exposed to anyone who has traveled to a high-risk area or tested positive for COVID-19. Most cases are mild, and affected patients can isolate themselves at home to recover. Currently, there is no specific antiviral treatment or vaccine for COVID-19.

For a definitive diagnosis of COVID-19, members should contact their PCP’s office to arrange for the necessary testing through the state Department of Health, or LabCorp and Quest Diagnostics. If symptoms become severe, members should seek care in person at an ER.

You should not panic about COVID-19, but do be prepared. It’s not too soon to begin thoughtful social distancing. Avoid large crowds, big meetings and food-sharing. Air travel poses risks of exposure to large numbers of people, so avoid flying if you can. Wash your hands frequently, avoid touching your face, and follow good cough and sneeze etiquette. If you are sick, stay home so as not to expose others. The U.S. healthcare system may soon be overwhelmed by the pandemic. All of us have the opportunity to help stave off the virus and conserve scarce healthcare resources for those who need it the most.

Coronavirus (COVID-19) FAQs

More Information Provided by the CDC

More Information Provided by WHO (World Health Organization)

Washington Local 302 Members, please refer to the Washington State Employment Security Department's "COVID-19 Scenarios and the Benefits" chart for important information here. More information specific for King County can be here.

Alaska Local 302 Memberse, please refer to the following webpages for important information here and here. More informatin specific for the Municipality of Anchorage can be found here.

Idaho Local 302 Members, please refer to the following webspage for important information here.